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  • OVERVIEW
  • Key things to think about when starting a new community or adding your groups to Communities on WhatsApp.

    • 100: Setting Up Your Community
    • 101: Building a Safe Community
    • 102: Being a Good Community Admin
    • 103: How to Engage and Grow a Community
  • Empower and collaborate with your admins and members to build and maintain a rewarding community experience.

    • 200: Establishing Boundaries and Maintaining a Good Community Atmosphere
    • 201: Managing Conflict and Promoting Inclusion
    • 202: Enforcing Community Rules and Managing Difficult Members
    • 203: Managing and Assigning Roles for Multi-admin Communities
  • See how people from across various sectors are using WhatsApp to grow their communities.

    • Our Community Builders
    • BTS Army Festapora
    • African Mums in Deutschland
    • Raise a Genius Kid
    • Givers Arena
    • Soy Super Papa (I’m a Super Dad)

Our Community Builders

To test and help guide the creation of WhatsApp Communities, we partnered with leaders of more than fifty organizations worldwide. They’re leaders in their virtual communities on everything from healthcare, parenting, and women's empowerment to civic life and hobbies. They’re sharing their knowledge and helping us shape a better community experience.

WhatsApp recognizes each of these outstanding individuals for their positive impact and for successfully managing, engaging, and growing their Communities.

Africa
Americas
Europe
South Asia
Southeast Asia

Nigeria

Blissful Patterns & Formulas

“With WhatsApp Communities, you can send messages to a large number of people at once using the Announcement group and also help your community members to bond.” - Blessing, Founder

Blissful Patterns & Formulas is using WhatsApp Communities to bring young women fashion designers in Nigeria closer together. WhatsApp was inspired by their efforts, as a founding Community Builders Partner, to highlight Nigerian creativity and support the next generation of designers.

Nigeria

Givers Arena

“WhatsApp Communities makes it easier for you to get in touch with hundreds of people at the same time and help you reach your target audience.” - Adex, Admin

Givers Arena is a fundraising community helping less privileged Nigerians access basic necessities like food, education and healthcare. WhatsApp Communities is helping them more efficiently channel aid to those in need.

Africa

Raise A Genius Kid With Rita David

“The WhatsApp Communities feature enables me to better engage with my mentees and trainees!” - Ophelia, Admin

Raise A Genius Kid is a large African community helping each other navigate parenting and marital journeys. WhatsApp Communities enables them to guide and mentor young parents to achieve better outcomes for their children.

USA

Soy Super Papá

“WhatsApp Communities is an essential tool for our Soy Super Papá community. It helps connect and categorize different types of information to multiple time zones and countries, bringing us all together under one purpose, fatherhood." - Sergio, Founder

Soy Super Papá was created to foster a culture of active fatherhood and WhatsApp Communities provides a safe and private space for discussion and sharing of ideas. By partnering with WhatsApp they’re going from strength to strength and now have over three hundred thousand members.

Brazil

SEBRAE

“The great thing about Communities is that the smaller groups feel like a part of something bigger - we belong to a greater community” - Lúcio, Admin

The Micro and Small Business Support Service (SEBRAE) is a Brazilian not-for-profit with a mission to promote sustainable small business development. WhatsApp Communities is helping them sharpen their focus, foster entrepreneurship, and achieve better outcomes for members.

Germany

International Women in Berlin

"The Community feature was so easy and smooth to integrate into our functioning. WhatsApp is really intuitive and familiar, and it didn't take long for us to be able to fully leverage it". - Bruna, Founder

International Women in Berlin helps support members build better lives in Germany. WhatsApp Communities is now making it easier for them to focus on their core values of empathy, sisterhood, and empowerment and concentrate on members’ immigration and housing challenges, employment opportunities, and helping them find new friends.

UK

Parenting Mental Health

“Privacy is absolutely imperative and WhatsApp Communities provides us with the knowledge that their privacy is maintained, while allowing us to expand our reach and support even more parents” - Nikki Neale, Co-Founder

Parenting Mental Health is a support network guiding children through times of crisis and poor mental health. WhatsApp Communities has really helped bring members together with a sense of purpose and security as well as making it easier to announce events, training and mentoring.

Germany

African Mums in Deutschland

"Our focus is on growth and engagement - that is how we can deliver the most impact for the moms in our network, by building out the city groups locally and connecting them through the WhatsApp Community" - Maame, Founder

African Mums in Deutschland is a rapidly growing support community helping Black/African women to better integrate and thrive in their new home country. WhatsApp Communities’ built-in safety features enable them to securely disseminate trusted information.

UK

Essex is United

“We are a small group that continues to grow and grow and knowing we can continue to support our local hospitals by coming together through WhatsApp Communities keeps us going.” - Kristy, Admin

Essex is United provides accurate and practical health and wellbeing advice to residents of Essex in the UK. The organizational structure they've built on WhatsApp Communities allows them to easily mobilize local people around societal issues like COVID-19 and climate change.

France

Wanted

"The Communities announcement group is really nice, it really acts as a newsletter for the community" - Jérémie, Admin

Wanted is a mutual aid and social cooperation community encouraging citizen support initiatives and collaboration to help the needy. WhatsApp Communities is helping them connect nearly one million members and to structure their 68 Groups.

UK

This Mum Runs

This Mums Runs is a community of women (not just mums!) who encourage each other to be happier and healthier by running. WhatsApp Communities makes it easy for them to manage their multiple Groups and announce upcoming runs and coaching programs.

India

1Bridge

“WhatsApp Communities is a must-have feature for groups & organizations who have a large network of members associated, as it gives an opportunity to share thoughts & opinions, collaborate, co-ordinate and function together as one team irrespective of whichever corner of the world they are located in.” - Madan, Founder & CEO

1Bridge is a commerce network connecting over 6,000 villages in India with trusted entrepreneurs called ‘1Bridge Advisors.’ WhatsApp Communities is bringing order and structure to their various Groups and furthering a sense of common purpose.

India

Fitness2Flash

“Privacy is extremely vital when it comes to our community, as women regard this as a safe haven for discussions and sharing things that go beyond just diet and workout. With Whatsapp Communities, our members feel safe in sharing things” - Rinku, Founder

Fitness2Flash encourages women to take care of their health and live a fit and happy life. WhatsApp Communities facilitates their growth and provides the secure and private space their members demand.

India

GurgaonMoms

“WhatsApp Communities feature has helped us reach out to members who are inactive on social media for various reasons, for example, senior citizens. It has also helped us organize ourselves into various task groups making coordination and communication smoother.” - Neela, Founder

GurgaonMoms is an online support community of over 30,000 Indian women based in Gurgaon, a major satellite city of Delhi. WhatsApp Communities is allowing a more effective exchange of ideas and resources and helping their mission of encouraging members to pursue their dreams or start their own ventures.

India

Pinkishe

“WhatsApp Communities bridges a big gap and gives us immense power to connect, engage and learn with people to empower women even in the most remote areas of India” - Arun, Founder & President

The Pinkishe Foundation is a women's only not-for-profit in India working towards menstrual literacy and women's empowerment. WhatsApp Communities is helping them improve their flagship menstrual hygiene awareness program and the logistics of distributing free sanitary pads to underprivileged women.

India

Project Stepone

“Before the WhatsApp Communities feature, managing our groups was a big challenge. We tried various techniques, like following a particular naming convention etc. but the sheer scale made it hard for us to organize our groups. WhatsApp Communities has been a great boon to us.” - Shriya, Co-Founder

Project StepOne is a volunteer driven not-for-profit building a flexible tech platform connecting technologists with volunteer doctors. Together, they work with the Indian government to set up free telemedicine services. WhatsApp Communities has really helped them effectively structure their organization.

India

Rocket Learning

“Having all the groups under one space is helpful for our admins. We manage so many different learning groups so we can switch easily between them.” - Ankita, Chief Product Officer

Rocket Learning provides children in India access to age-appropriate education in schools and at home. WhatsApp Communities helps them to easily link parents and government schools with media and technology to help eradicate inequality faced by low-income children.

India

Shiv Nadar School, Gurgaon

The Shiv Nadar School is an initiative of the Shiv Nadar Foundation to promote educational excellence and nurture ethical, respectful and happy citizens. WhatsApp Communities facilitates their progressive approach to integrating technology and education as well as emphasizing the importance of sports and the arts.

India

The MommyVerse: Moms of India

“WhatsApp Communities is very helpful. Many groups can be connected, messages can be circulated fast, time-saving, and managing different groups under a parent group is a big advantage.” - Erum, Founder

Moms of India is an inclusive, collaborative, and socially conscious network of mothers who offer each other support and empowerment. WhatsApp Communities now forms an essential part of the Moms strategic mission and allows them to effectively communicate with more than half a million members.

India

Girl Effect

Girl Effect is a not-for-profit empowering young Indian women to express themselves, value themselves, and build the relationships they need. By using WhatsApp Communities they can easily bring together experts in media, tech, brand, and international development and use that mix of skills to intervene wherever girls are vulnerable.

India

SEWA Org

Self-Employed Women's Association (SEWA) is an Indian trade union promoting the rights of low-income, independently employed female workers. By using WhatsApp Communities they’re able to better manage their large membership base by organizing members in separate Groups under one umbrella.

Indonesia

1000 Days Fund

“We needed a quick way to connect with health workers in the most remote areas of Indonesia to share knowledge and best practices. Now we can easily share all our resources through communities” - Lydia, Community Officer

The 1000 Days Fund is the only village-level intervention in Indonesia focused on empowering local community health workers in the fight against childhood stunting. WhatsApp Communities has become central to their mission of transforming access to information and providing critical training for village health volunteers across this vast archipelago.

Indonesia

JaWAra Internet Sehat ICT Watch

“We have youth activists across the archipelago doing various programs. WhatsApp Communities allows us to easily group these activists based on their batch, region, and collaborative programs” - Indriyatno, Founder and Executive Director

The JaWAra Internet Sehat community is an educational and advocacy program teaching digital literacy skills. WhatsApp Communities now makes it easy for admins to communicate with youth delegates from every province in Indonesia and help them focus on creating culturally appropriate digital literacy activities in their regions.

Indonesia

BTS Army Festapora

“WhatsApp Communities makes it easier for us to gather groups with different focus areas. Now we can coordinate fundraising, events, and campaigns with better efficiency” - Alin, Founder

BTS Army Indonesia are fans of South Korea’s BTS. WhatsApp Communities is dramatically improving their ability to raise funds for social and environmental causes, support philanthropy for social movements, and run a free early childhood education and mental health support center.

Indonesia

Play On Communities

“Announcement Group is a blessing for admins! Sharing our programs to a large community has never been easier” - Rangga, Founder

Play On is a hobby community for 1/32 scale, battery powered racing car enthusiasts inspired by the Japanese animation series “Dash! Yonkuro." WhatsApp Communities allows Play On to easily inform members of upcoming activities and challenges, like driving these Mini 4WDs through an obstacle course.

Indonesia

Motherland

“Our admins can easily manage different discussions under one umbrella. The announcement group also massively helps us especially to communicate new programs and classes” - Nurul, Founder

Motherland offers a safe space for Indonesian mothers to discuss various parenting issues. WhatsApp Communities has helped to grow its membership and effectively manage the various parent’s Groups as they discuss the a-z of early childhood parenting.

Indonesia

Japelidi

“Our community members feel a lot closer to one another while also maintaining the importance of privacy for our members. Sub-groups are also critical to allow for better coordination for our programs" - Wendra, Co-Founder

Japelidi or the 'Network of Digital Literacy Activists’ is a community of Indonesian lecturers and researchers concerned with digital literacy. WhatsApp Communities is facilitating improved collaboration to improve these vital skills.

Indonesia

Langsung Enak

"WhatsApp Communities allow us to bond together with groups from different regions, hence our members feel a lot closer and are part of something bigger." - Nina, Founder

Langsung Enak is a community of over a million Indonesian food lovers. WhatsApp Communities brings them together under one umbrella and allows admins to focus efforts to uplift struggling housewives and single mothers, by sharing recipes.

Indonesia

Peri Kertas

“With the WhatsApp Community feature, we can properly organize all messages and information. With this feature, we also get a special place so that regional leaders can directly access their respective communities.” - Rauf, Founder

Peri Kertas is a community formed by papercraft enthusiasts to discuss, exchange knowledge and learn new techniques. WhatsApp Communities helps connect forty regional leaders with over twenty thousand members who actively promote papercraft as a creative, fun and useful activity.

Indonesia

Rangkul Keluarga Kita

“We can have more structure to our group of volunteers which makes it easier for admins to perform their tasks” - Andini, Program Officer

The Rangkul Keluarga Kita Berdaya Foundation is an Indonesian not-for-profit acting as a driving force for family education. WhatsApp Communities allows them to effectively organize their network of Groups across a hundred and forty two cities and regencies.

Indonesia

Single Moms Indonesia

“We needed a safe space for single mothers to share their stories - Communities allow our members to do this while maintaining their privacy” - Maureen, Founder

Single Moms Indonesia (SMI) is a support group for single mothers which serves as a platform for real conversations and for sharing experience and skills. WhatsApp Communities helps SMI assure the safety and privacy they need to work on destigmatizing single motherhood and divorce.

Indonesia

Young On Top

“WhatsApp Communities help us better connect, help our members, and expand the reach of our programs. Admins are especially helped by putting groups under one umbrella and sending announcements only once!” - Chelen, Admin

With more than 700,000 members in 25 cities, Young on Top is one of the largest community organizations for Indonesian youth in the country. WhatsApp Communities provides members with a secure and private space for free flowing discussion about careers and life struggles.

Singapore

Aidha

“WhatsApp Communities really help us streamline our communication efforts to our community of volunteers and training participants.” - Kiran, Marketing & Partnerships Director

Aidha teaches financial literacy and confidence skills to more than a quarter of a million foreign domestic workers in Singapore, many of whom leave with little to no savings at the end of their contracts. WhatsApp Communities is helping streamline Aidha’s mission to break this cycle of poverty and encourage women to save, invest, start a business, and plan for their futures.

Singapore

Ground Up Initiative

The Ground-Up Initiative (GUI) is a Singaporean volunteer-driven not-for-profit that connects people to the land. WhatsApp Communities is a powerful tool to help promote sustainable living, environmental awareness, a hands-on culture, leadership, personal responsibility, and teamwork.

Back to 203: Managing and assigning roles in multi-admin Communities
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