10+ years architecting resilient cloud platforms, scaling Kubernetes infrastructure, and building developer self-service platforms across AWS and Azure.
Standardizing multi-cluster platforms across 400+ EKS clusters, orchestrating zero-downtime migrations, and eliminating 85% of operational toil through agentic SRE & AIOps automation. Over $2M+ in cumulative cloud & licensing cost optimizations.
- ๐ญ Current Role: Senior Site Reliability Engineer at Vonage
- ๐ผ Previously: Senior SRE at Eventbrite, Senior Infrastructure Consultant at Thoughtworks, Senior Software Engineer at vPhrase Analytics
- ๐ ๏ธ Core Focus: Multi-Cluster Kubernetes (EKS), Crossplane Control Planes, GitOps (Argo CD & Rollouts), Agentic AIOps & SRE Automation, FinOps
- ๐ Portfolio: shubhampatel.dev
- ๐ก Philosophy: Developer velocity through platform abstraction, proactive observability, and self-healing infrastructure
| Metric | Milestone |
|---|---|
| ๐ 410+ EKS Clusters | Standardized platform provisioning across 410+ clusters & 35+ microservices with centralized Helm charts and Crossplane |
| ๐ค 85% Toil Reduction | Architected an enterprise-wide agentic SRE framework (Kiro) with 20+ AI skills for automated diagnostics and PR generation |
| ๐ฐ $2M+ Cost Savings | Delivered cumulative cloud cost and licensing optimizations across AWS and Azure governance initiatives |
| ๐ 3,000+ Workloads | Led zero-downtime transition across 700+ nodes, cutting $340K+ annually by eliminating enterprise licensing |
| โฑ๏ธ 23% MTTR Reduction | Standardized incident management, automated alerting (VictorOps/PagerDuty/FireHydrant), and runbooks |
May 2026 โ Present Senior Site Reliability Engineer @ Vonage
Oct 2023 โ May 2026 Senior Site Reliability Engineer @ Eventbrite
Apr 2020 โ Oct 2023 Senior Infrastructure Consultant @ Thoughtworks
Aug 2016 โ Apr 2020 Senior Software Engineer @ vPhrase Analytics
- ๐ Visit my website: shubhampatel.dev
- ๐ฌ Let's talk about Platform Engineering, Kubernetes at Scale, Crossplane, AIOps, or SRE
- ๐ผ Connect with me on LinkedIn
- โ๏ธ Email me at shubhampatelsp812@gmail.com

