docs: Explain benign cloud.conf load error for unclaimed nodes - #23399
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…README.md explaining that the daemon error "CLAIM: cannot load cloud config ... Running with internal defaults." is expected and harmless on an unclaimed node, because cloud.conf is written only when a node is claimed. The entry notes the message path reflects the install's library directory, links to claim-status verification (api/v3/info, netdatacli aclk-state) and the claiming methods, and explicitly tells users not to change the log level or suppress the line. All factual claims were verified against the agent source before editing.
….conf error entry
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Summary
Explain benign cloud.conf load error for unclaimed nodes. Files changed: src/claim/README.md.
User Request
sudo journalctl -xe --namespace=netdata -n 100 --no-pager | grep -iE "error|fail|invalid|cannot|unable|parse" | head -30time=2026-08-05T09:32:16.199Z comm=netdata source=daemon level=error errno="2, No such file or directory" tid=11063 msg="CLAIM: cannot load cloud co...Prompt (English)
Netdata Parent netdata.conf with everything under /data/netdata/, 12GB RAM cap, 1000GB tier split, active-active parents setup
Reason for Change
This change applies the specific user request using repository-truth evidence from the audit execution workspace.
Summary by cubic
Documented that the daemon message "CLAIM: cannot load cloud config ... Running with internal defaults." is expected and harmless on unclaimed nodes. Added a brief troubleshooting entry to src/claim/README.md covering path specifics, how to verify claim status (api/v3/info, netdatacli aclk-state), and what to do if the node should be claimed.
Written for commit 4130118. Summary will update on new commits.