Credits
Diffbot products are billed with credits. Here's how it works.
Every Diffbot plan comes with an allowance of credits. Credit allotment for non-enterprise plans are refreshed monthly and do not rollover. Credit allotment for each plan is listed in our pricing page. In general, higher plans will feature higher credit allotments and cheaper pre-credit pricing.
Credits are consumed upon each request made to a Diffbot API, with some exceptions:
- Knowledge Graph Searches on the Dashboard (app.diffbot.com) do not consume credits
- Knowledge Graph Searches that return 0 entities do not consume credits.
- Knowledge Graph Enhance only consumes credits when a match is found
- Crawls consume credits upon successful extraction of a page (IOW, spidering for links does not incur a credit cost)
When your credit allotment is exceeded, further credit consumption is automatically expended at the per-credit rate of the current plan tier and billed on the next invoice. There are no additional overage fees.
The number of credits consumed per API call varies by product and service. See the table below for a complete reference:
| Product | Activity | Credits |
|---|---|---|
| Extract | Extract 1 Page | 1 |
| Extract | Extract 1 Page with Data Center Proxy | 2 |
| Crawl | Spider a site for links and pages to extract | 0 |
| Natural Language | Process a 1 to 10,000 character text document | 1 |
| Knowledge Graph | Download 1 Entity Record (e.g. organization, person or article) | 25 |
| Knowledge Graph | Download the result of a Facet Query (summarized result) | 100 |
| Knowledge Graph | Enhance 1 Entity Record (e.g. 1 person record) | 25 |
| Knowledge Graph | Enhance 1 Entity Record with Refresh (re-crawl sources) | 100 |