Skip to content
This repository was archived by the owner on Sep 2, 2020. It is now read-only.

win-driver-setup.md

Latest commit

 

History

History
54 lines (41 loc) · 3.32 KB

win-driver-setup.md

File metadata and controls

54 lines (41 loc) · 3.32 KB

+++ date = "2017-01-20T11:37:57+07:00" title = "win driver setup" section_weight = 4 page_weight = 1.4 +++

Windows Driver Setup

In order to support isochronous USB transfer on Windows, you will need to install drivers for the cameras in your Pupil headset.

The driver installation is done automatically when you run the Pupil Capture or Service bundle. Do not manually install drivers if you dont run Pupil from source!

Download drivers and tools

  1. Download and install 7zip
  2. Download and extract Pupil camera driver installer

Install drivers for your Pupil headset

  1. Navigate to pupil_labs_camera_drivers_windows_x64 directory
  2. Double click InstallDriver.exe - this will install drivers. Follow on screen prompts.
  3. Open Windows Device Manager from System > Device Manager. Verify the drivers are correctly installed in Windows Device Manager. Your Pupil headset cameras should be listed under a new category titled: libusbK Usb Devices. Note: In some cases Pupil Cam1 may show three of the same ID as the camera name. Don't worry - just make sure that the number of devices are the same as the number of cameras on your Pupil headset.
  4. Download the latest release of Pupil software and launch pupil_capture.exe to verify all cameras are accessible.

Troubleshooting

If you had tried to install drivers with previous driver install instructions and failed, or are not able to access cameras in Pupil Capture. Please try the following:

  1. In Device Manager (System > Device Manager)
  2. View > Show Hidden Devices
  3. Expand libUSBK Usb Devices
  4. For each device listed (even hidden devices) click Uninstall and check the box agreeing to Delete the driver software for this device and press OK
  5. Repeat for each device in libUSBK Usb Devices
  6. Unplug Pupil headset (if plugged in)
  7. Restart your computer
  8. Install drivers from step 2 in the Install drivers for your Pupil headset section

Manual Installation of DIY Camera Drivers

If any issues arrise when trying to install drivers for your DIY eye or world cameras, or if you are installing them for the first time, you can try following these instructions:

  1. Unplug Pupil Headset from your computer and keep unplugged until the last step
  2. Open Device Manager
    1. Click View > Show Hidden Devices
    2. Expand the libUSBK devices category and expand the Imaging Devices category within the Device Manager (sometimes a camera may be under the Cameras category)
    3. Uninstall and delete drivers for all Pupil Cam 1 ID0, Pupil Cam 1 ID1, and Pupil Cam 1 ID2 devices within both libUSBK and Imaging Devices Category
  3. Restart Computer
  4. Start the latest version of Pupil Capture (ensure that you have admin privileges on your machine) i. General Menu > Restart with default settings
  5. Plug in Pupil Headset after Pupil Capture relaunches - Please wait, drivers should install automatically. You may need to close/cancel automatic Windows driver installation

If the above doesn't work, uninstall all drivers by following steps 1 to 3. You can then try install libusbK drivers with Zadig as outlined in steps 1-7 in the pyuvc docs