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Add issue/pr templates (googleapis#3794)
* Add issue/pr templates * Shorter, more formal instructions in the issue template * Open an issue for context and/or discussion * Skip todo list in PR template. Revisit if quality of PR submissions drops
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.github/ISSUE_TEMPLATE.md

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Thanks for stopping by to let us know something could be better!
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Please include as much information as possible:
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#### Environment details
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- OS:
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- Java version:
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- google-cloud-java version(s):
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#### Steps to reproduce
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1. ?
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2. ?
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#### Stacktrace
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```
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Any relevant stacktrace here.
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```
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#### Code snippet
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```java
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Any relevant code snippet to help reproduce the issue.
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```
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#### External references such as API reference guides used
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- ?
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#### Any additional information below
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Following these steps will guarantee the quickest resolution possible.
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Thanks!

.github/PULL_REQUEST_TEMPLATE.md

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Fixes #<issue_number_goes_here> (it's a good idea to open an issue first for context and/or discussion)

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