When applying for Education Benefits, how to UPLOAD a picture? #171760
Replies: 9 comments 11 replies
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Hi! @catloaf-cafe 😁👋 Yes — you don’t necessarily have to use the device camera. You can upload a higher resolution picture if you already have the document saved on your computer or phone. When the camera window appears, there should also be an option to select a file (for example: “Upload” or “Choose file”). If you don’t see it on mobile, try opening the application process on a desktop browser — it usually shows the option more clearly. If the option still doesn’t appear, you can contact GitHub Education Support here: That way you can provide a clear, high-resolution document to improve your chances of approval. 🚀 |
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I am facing the same issue here. I have tried several time but still I cannot find any upload button. Maybe I need to contact the support team. |
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Hello I also am facing the same issue has anybody found where the upload button is |
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It sounds like you’re going through some kind of identity-verification or proof-upload process (maybe on GitHub Sponsors, Marketplace, or another service tied to your GitHub account). The reason you only see the camera option is usually because:
🔑 Things you can try
👉 is this happening inside GitHub (Sponsors, Marketplace, or Actions billing), or is it for another service? That’ll help me give you the exact workaround. |
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Its for the education benefits and as stated there doesnt seem to be a upload button at all. |
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Was a solution ever found for this? Im having the same issue. Tried, Safari, Chrome, Firefox. No upload button, only Camera. |
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Is there a solution for this? |
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THERE ARE 2 SOLUTIONS:
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Hi everyone,
When I‘m asked to upload the required type of proof, the only option is to use the device camera, which doesn't have good resolution, so my request is never been approved.

Is there a way to UPLOAD a high resolution picture rather than using the device camera?
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