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jeffreycayao/README.md
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ITSM Certified Microsoft Certified Website LinkedIn

Tech founder, cloud architect, and practical developer coach.
Over a decade of enterprise operations experience bridging IT governance, cloud automation, and AI workflows.


🏆 Enterprise Credentials & Leadership

  • 🏛️ IT Service Management (ITSM): Multi-framework practitioner across ITIL v3, ITIL 4, and v5 practices—specializing in enterprise service delivery, incident/problem lifecycles, change enablement, and operational continuity.
  • 🛡️ Microsoft Certified: Validated expertise across Microsoft cloud infrastructure, directory services, enterprise administration, and PowerShell automation.
  • ⚙️ Systems & Automation Architecture (Since 2013): Designing automated workflows, robotic process automation (RPA), and resilient backend infrastructure for enterprise clients across the globe.

🛠️ Core Skills & Technology Matrix

ITSM & Governance

ITIL v3 / v4 / v5
Service Delivery Lifecycle
Incident & Problem Ops
Change Management & SLAs
Enterprise Workflow Design
Cloud & Microsoft Systems



Microsoft Azure • WinServer
CLI & PowerShell Scripting
Containers & Linux Ops
Automation & AI Delivery



AI Agent Workflows • n8n
Robotic Process Automation
REST APIs & Integration

📌 Core Operating Pillars

Pillar Focus What Gets Delivered
Build Architecture & Automation Enterprise integrations, reliable backend jobs, and automated task pipelines.[cite: 2]
Learn Systems Engineering IT service management, practical debugging, and real-world system permissions.[cite: 2]
Ship Production Readiness Resilient deployments, containerized workloads, change verification, and error handling.[cite: 2]

📊 GitHub Activity & Real-Time Stats

GitHub Stats Top Languages

Gumagana sa laptop mo? Good start. Ang tanong: kaya ba siyang gamitin at i-maintain ng enterprise? 🚀[cite: 2]

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  1. pinginfoview pinginfoview Public

    PingInfoView is a small utility that allows you to easily ping multiple host names and IP addresses, and watch the result in one table. It automatically ping to all hosts every number of seconds th…

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