Please provide as much information as possible when reporting a bug or filing an issue on the Windows Subsystem for Linux. ## Important: Reporting BSODs and Security issues **Do not open Github issues for Windows crashes (BSODs) or security issues.**. Instead, send Windows crashes or other security-related issues to secure@microsoft.com. ## Reporting issues in Windows Console or WSL text rendering/user experience Note that WSL distro's launch in the Windows Console (unless you have taken steps to launch a 3rd party console/terminal). Therefore, *please file UI/UX related issues in the [Windows Console issue tracker](https://github.com/microsoft/console)*. ## Reporting issues in WSL A well written bug will follow the following template: ### 1) Issue Title A title succinctly describing the issue. #### Example: `Traceroute not working.` ### 2) Windows version / build number Your Windows build number. This can be gathered from the CMD prompt using the `ver` command. ``` C:\> ver Microsoft Windows [Version 10.0.14385] ``` Note: The Windows Insider builds contain many updates and fixes. If you are running on the Creators Update (10.0.15063) please check to see if your issue has been resolved in a later build. If you are running on the Anniversary Update (10.0.14393), please try updating to the Creators Update. #### Example: `Microsoft Windows [Version 10.0.16170]` ### 3) Steps required to reproduce Should include all packages and environmental variables as well as other required configuration. #### Example: `$ sudo apt-get install traceroute && traceroute www.microsoft.com` ### 4) Copy of the terminal output #### Example: ``` $ traceroute www.microsoft.com traceroute to www.microsoft.com (23.75.239.28), 30 hops max, 60 byte packets setsockopt IP_MTU_DISCOVER: Invalid argument ``` ### 5) Expected Behavior What was the expected result of the command? Include examples / documentation if possible. ### 6) Strace of the failing command Run the failing command under [strace](http://manpages.ubuntu.com/manpages/wily/man1/strace.1.html). Normal command structure is: ``` $ strace -ff ``` > Note: `strace` can produce lengthy output. If the generated trace is more than about 20 lines please paste this into a [Gist](https://gist.github.com/) or another paste service and link in the bug. #### Example: ``` $ strace traceroute www.microsoft.com execve("/usr/bin/traceroute", ["traceroute", "www.microsoft.com"], [/* 22 vars */]) = 0 brk(0) = 0x7fffdd3bc000 access("/etc/ld.so.nohwcap", F_OK) = -1 ENOENT (No such file or directory) mmap(NULL, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f1f4e820000 access("/etc/ld.so.preload", R_OK) = -1 ENOENT (No such file or directory) ... ... ... ``` ### 7) Additional information Some bugs require additional information such as scripts to reproduce. Please add to this section. If there are files required, email the files to InsiderSupport@microsoft.com with: * **Subject**: Forward to WSL Team - RE: github issue * **Body**: "Please forward to WSL Team" and include your attachment. Common files are: * Memory dumps found under C:\Windows\MEMORY.DMP * Additional strace logs if the error occurs within a fork. The following command generates an output file for every fork created: ``` $ strace -ff -o ```
### 8) Collect WSL logs To collect WSL logs follow these steps: #### Open Feedback Hub and enter the title and description of your issue - Open Feedback hub and create a new issue by pressing `Windows Key + F` on your keyboard. - Enter in the details of your issue: - In `Summarize your feedback` copy and paste in the title of your Github Issue - In `Explain in more detail` copy and paste a link to your Github Issue ![GIF Of networking instructions](img/networkinglog1.gif) #### Choose the WSL category - Select that your issue is a `Problem` - Choose the `Developer Platform` category and the `Windows Subsystem for Linux` subcategory ![GIF Of networking instructions](img/networkinglog2.gif) #### Recreate your problem in the 'Additional Details' section - Select 'Other' under 'Which of the following best describes your problem' - Click 'Recreate My Problem' under 'Attachments - Ensure that `Include Data About:` is checked to 'Windows Subsystem for Linux' - 'Click Start Recording' to start collecting logs - Recreate your problem - Click 'Stop Recording' ![GIF Of networking instructions](img/networkinglog3.gif) #### Check your attachments and submit - Verify your recording is attached and whether you would like to send the screenshot that is automatically attached - Hit Submit - Get a link to your feedback item by clicking on 'Share my Feedback' and post that link to the Github thread so we can easily get to your feedback! ![GIF Of networking instructions](img/networkinglog4.gif)