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Scalar: Etherpad widget broken on all platforms "Sorry, this content is not embeddable in Matrix" #9098
Description
Starting in the last day or two I've seen people report that the Etherpad widget is broken on Android and iOS and I can reproduce on web.
[Error] Failed to load resource: the server responded with a status of 502 () (embeddable, line 0)
[Error] Failed to load resource: the server responded with a status of 403 () (etherpad-03386755b8f994101a68.bundle.js.map, line 0)
[Error] Content is not embeddable – "The string did not match the expected pattern."
(anonymous function) (etherpad-03386755b8f994101a68.bundle.js:69:8649)
i (etherpad-03386755b8f994101a68.bundle.js:67:72784)
_settlePromiseFromHandler (etherpad-03386755b8f994101a68.bundle.js:67:46189)
_settlePromise (etherpad-03386755b8f994101a68.bundle.js:67:47010)
_settlePromise0 (etherpad-03386755b8f994101a68.bundle.js:67:47698)
_settlePromises (etherpad-03386755b8f994101a68.bundle.js:67:48915)
_drainQueue (etherpad-03386755b8f994101a68.bundle.js:67:2806)
_drainQueues (etherpad-03386755b8f994101a68.bundle.js:67:2863)
drainQueues (etherpad-03386755b8f994101a68.bundle.js:67:997)
promiseReactionJob
Activity
lampholder commentedon Mar 15, 2019
@jaywink this still works for me - any ideas?
jaywink commentedon Mar 15, 2019
It looks tbh either a temporary problem with Scalar or Etherpad itself. I can't really tell where the 502 is from in the stack. Could dig deeper but first would like to ask @aaronraimist can you still get a failure? If so, can you let me know the timestamp when you re-tried and I will take a new look at logs?
For me tried web, desktop and mobile, not live and develop, and things seem to work fine atm.
aaronraimist commentedon Mar 15, 2019
Hmm. No I cannot reproduce it today. I'll reopen if I get it again or hear any more reports. It seems like it was broken for about a 24 hour period before I opened this issue though so it may be worth looking in to those logs.
florianjacob commentedon Aug 1, 2019
I have this exact & reproducable behaviour when I use etherpad names that are too long:
ABCDEFGHIJKLMNOPQRSas pad name, i.e. 20 chars long works just fine, butABCDEFGHIJKLMNOPQRST, i.e. 21 chars long, results in a 502 bad gateway and the not embeddable banana. Could that be what was actually causing this? Related: https://github.com/vector-im/riot-web/issues/6039Biep commentedon Jul 23, 2020
A friend of mine has a slightly different issue:
She has an issue with Etherpad - only on the Mac. Elsewhere (iPad, iPhone) she can open the integration just fine, but on the Mac she gets
this content is not embeddable in Matrix.both in Safari and in the installed Element Desktop.On the iPad it crashes sometimes, but otherwise works well.
k0gen commentedon Jan 4, 2021
Yes I can confirm that this is still the problem on Safari or Brave and in latest (1.7.16) Element.app on macOS Big Sur 11.1
Element.app:
Safari.app:
Brave.app:
As much as I don't trust Google Chrome.app for my daily browsing I decided to do a last test and turns out it is the only one that works:
jaywink commentedon Jan 5, 2021
The issue with Safari is tracked in element-hq/element-integration-manager#19
k0gen commentedon Jan 5, 2021
Yes, thank you for the information. I have decided to write a comment in this issue because it felt more general. Should I open a new issue separately for Element Desktop app (macOS) and Brave Browser?
jryans commentedon Jan 14, 2021
Please default to opening new issues, and we can de-duplicate as needed. Generally speaking, closed issue are not watched for new comments and complicate tracking.