The game has a lot of buggy aspect. The Rift, the Sanctum and the Tower part of the game have the most. Heroes works differently as they description says, you choose a buff but you won’t get. And if you report the bug the support team wants video proof of it. And if you somehow manage to record it and send them they simple won’t answer. So if you want spend money go somewhere else. The game has some potential though but it needs better support and improvements on gameplay.
Dear players:We apologize for the issues you are experiencing in the game, especially in the Rift, Sanctuary, and Tower sections. We understand that a smooth gaming experience is crucial to maintaining player satisfaction.Thank you for reporting these bugs and thank you for being vigilant when trying to provide proof of issue to the support team. We will forward your concerns about these bugs and your feedback on support responses directly to the development team. They can investigate and resolve these issues in future updates and improvements to ensure a better gaming experience for all players.Thank you for your honest feedback and recognition of the game's potential. If you have any other suggestions or concerns, please feel free to let us know. We are here to help improve your gaming experience for you and all players.Have a nice day!